Policy:
All orders are final sale. If item arrived damaged/missing/etc, please contact me at [email protected] with any questions or concerns regarding your order.
Preorders:
Preorder production will vary by product; please read the full description of the given item for specifics.
If preorders are ordered with an IN-STOCK item, the order will be shipped together at a later time when production is fulfilled. If you would like to receive the items faster, please place the preorder items in a separate order.
Shipping:
All orders are shipped through USPS services from Southern California, USA.
International orders will take an estimated 10-30 days for delivery. However, due to the pandemic and USPS restrictions, your package may take up to 3-5 months, especially with international shipping outside of the United States. At this moment, I'll not be shipping to these restricted countries. Thank you for understanding!
EU Customers:
I will ship to the EU but you are responsible to pay any additional tax, customs or import fees. Please be prepared to pay VAT (Value Added Tax) as I cannot collect and remit VAT in orders. If you are unable to pay the fees, your package will likely be returned, and I can only offer refund for the products, not the shipping cost.
However, I have an etsy storefront if you'll like to order there to avoid paying VAT upon package arrival.
UK/Germany Customers:
Please place your order through my etsy storefront, thank you and sorry for the trouble!